FAQ

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How to reset your ATW Portal Account Password

Step 1

Click Forgot Password? located under the login section.

Step 2

Enter Your Email which the ATW Portal account is connected to and click Email Link. **If you don’t receive an email in your inbox, please check your junk folder**

Step 3

Next you will receive an email with your password reset link.

Step 4

When prompted fill out your ATW Portal password. Your password must be 8 characters in length and contain:

  • a minimum of 1 lower case letter [a-z] and
  • a minimum of 1 upper case letter [A-Z] and
  • a minimum of 1 numeric character [0-9]

Step 5

Once you have chosen your password click SUBMIT and you have successfully reset your ATW Portal account password!